The schedule is proven and carefully designed. Each maintenance task is thoughtfully spaced out to feed into the next. The schedule is set and known well in advance. Customers have adapted to this schedule, finding it adds value to their delivery. For instance, adding additional training to the cybersecurity workshops for other applications has proven useful.
2. **What if we want backup and disaster checks 2 or 3 more times a year per compliance requirements?**
Simple! These features can be added to the schedule as an additional service. There would be an additional cost for the extra month of service. A separate team would provide the same service again, ensuring your compliance needs are met.
3. **Do you perform hardware firmware updates as part of the service?**
Yes, we include hardware firmware updates as part of our service during the revision control stage. All hardware versions are compared to those of their respective manufacturers to ensure you're operating on the latest version.
4. **Is the service the same every year? How does it differ?**
The service is designed to address the various layers of a network's OSI model, each of which needs service. The timing of the service may not need to be annual or biannual but will adapt and evolve based on your needs. So while the sequence and timing are consistent, the work will always be adapted to meet your unique requirements.
Alinco's ITOO: Adaptable, Comprehensive, and Proactive IT Support
Always Evolving to Keep Up with Your Business Needs
Comprehensive Coverage of All Aspects of IT Management
Alinco's ITOO: Continually Evolving to Stay at the Forefront of IT Maintenance
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